Welcome to Taxibia! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Terms
These Terms and Conditions govern your use of Taxibia’s website, mobile app, and services.
By booking or using our services, you confirm that you accept these terms.
2. Service Description
Taxibia offers taxi hire, taxi shuttle, and bus services in the city of Abuja. We are committed to providing a reliable and convenient transportation experience.
3. Booking and Payment
To book a ride, you must provide accurate personal and payment information.
All payments must be made securely via our website or app. By booking a ride, you authorize us to process the payment.
Once payment is confirmed, you will receive your e-ticket, which must be presented during travel.
4. User Responsibilities
You agree to provide accurate and up-to-date information when booking services.
You are responsible for ensuring that the payment is complete and secure.
Taxibia reserves the right to cancel or modify bookings due to fraud, errors, or changes in availability.
5. Cancellations and Refunds
Cancellations made within 24 hours of the scheduled ride are eligible for a full refund.
Cancellations made less than 24 hours before the ride will incur a cancellation fee.
Taxibia reserves the right to refuse service or issue a refund if the service cannot be provided due to unforeseen circumstances.
6. Privacy and Data Protection
Your personal information will be used in accordance with our Privacy Policy. We take reasonable steps to protect your data, but we cannot guarantee complete security.
7. Limitation of Liability
Taxibia is not responsible for any loss, damage, or injury arising from the use of our services unless caused by negligence on our part.
We are not liable for delays or service interruptions due to weather, traffic, or other external factors.
8. Changes to Terms and Conditions
Taxibia reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Nigeria. Any disputes will be resolved in the courts located in Abuja.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
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